- 06 Mar 2024
- Managing the Future of Work
Cleveland Clinic’s formula for a robust healthcare workforce
Chief Caregiver Officer, Kelly Hancock, on filling key roles when talent is scarce; fostering careers in increasingly stressful occupations; how to make skills-based hiring work; the benefits of diversity; and how AI is altering jobs and HR.
- 04 Mar 2024
- Deep Purpose
Behind the CEO Who Wants to “Keep Commerce Human”
In our increasingly virtual world, it can feel like many of our lives take place remotely. When Josh Silverman took the helm at Etsy in 2017, however, he went against this technological grain, helping to usher in a new, distinctly human-centered purpose at the e-commerce company: “Keep Commerce Human.” In this episode spanning the course of his career, Silverman recounts the difficult choices he has made in keeping people at the center of business – and what following that ethos has meant for his personal and professional life.
- 04 Mar 2024
- What Do You Think?
Do People Want to Work Anymore?
Surveys indicate that US employee engagement and job satisfaction are down. To what degree are attitudes toward work to blame? asks James Heskett. Open for comment; 0 Comments.
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
Whether on judicial benches or in corporate boardrooms, white men are more likely to step into roles that other white men vacate, says research by Edward Chang. But when people from historically marginalized groups land those positions, workforce diversification tends to last. Chang offers three pieces of advice for leaders striving for diversity.
- 29 Feb 2024
- HBS Case
Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent
Reach soccer's pinnacle. Become a global brand. Buy a team. Sign Lionel Messi. David Beckham makes success look as easy as his epic free kicks. But leveraging world-class talent takes discipline and deft decision-making, as case studies by Anita Elberse reveal. What could other businesses learn from his ascent?
- 28 Feb 2024
- Climate Rising
Visualizing our Changing Climate with Probable Futures
In this first episode of our series on adaptation, host Mike Toffel sits down with Spencer Glendon and Alison Smart of Probable Futures. They discuss how Probable Futures tools are educating decision makers to better understand how their organizations will experience climate change, and how adaptation and resilience requires a paradigm shift in planning decisions. They describe a five-step process managers can use to identify and manage adaptation risks posed by climate change. For transcripts and other resources, visit climaterising.org
- 27 Feb 2024
- Cold Call Podcast
How Could Harvard Decarbonize Its Supply Chain?
Harvard University aims to be fossil-fuel neutral by 2026 and totally free of fossil fuels by 2050. As part of this goal, the university is trying to decarbonize its supply chain and considers replacing cement with a low-carbon substitute called Pozzotive®, made with post-consumer recycled glass. A successful pilot project could jump start Harvard’s initiative to reduce embodied carbon emissions, but it first needs credible information about the magnitude and validity of potential carbon reductions. Harvard Business School professor emeritus Robert Kaplan and assistant professor Shirley Lu discuss the flow of emissions along the supply chain of Harvard University’s construction projects, the different methods of measuring carbon emissions, including the E-liability approach, and the opportunity to leverage blockchain technology to facilitate the flow of comparable and reliable emissions information in the case, “Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain.”
- 27 Feb 2024
- Research & Ideas
Why Companies Should Share Their DEI Data (Even When It’s Unflattering)
Companies that make their workforce demographics public earn consumer goodwill, even if the numbers show limited progress on diversity, says research by Ryan Buell, Maya Balakrishnan, and Jimin Nam. How can brands make transparency a differentiator?
- 26 Feb 2024
- Deep Purpose
Global CEO of Chanel Leena Nair: Building the Courage to Lead
Despite the decades of progress women have made in the workplace, they remain underrepresented in leadership positions at companies across the globe. Leena Nair, CEO of Chanel, is working to change that. Reflecting on her journey from rural India to London, Leena discusses how she developed the confidence necessary to usher Chanel into the future – one led by (many more) women.
- 26 Feb 2024
- The Parlor Room
Season 1 Bonus Content (Part 2): Linda Hill, Mihir Desai, Forest Reinhardt, and Joshua Margolis
In this second episode featuring exclusive bonus content, host Chris Linnane shares unaired clips from his conversations with Harvard Business School faculty members Linda Hill, Mihir Desai, Forest Reinhardt, and Joshua Margolis. Tune in for their insights on leadership's imperatives, finance education, and learning through the case method.
- 22 Feb 2024
- Research & Ideas
How to Make AI 'Forget' All the Private Data It Shouldn't Have
When companies use machine learning models, they may run the risk of inadvertently sharing sensitive and private data. Seth Neel explains why it’s important to understand how to wipe AI’s spongelike memory clean.
- 21 Feb 2024
- Managing the Future of Work
Microsoft’s AI perspective: From chatbots to reengineering the organization
AI’s revolutionary potential is best realized incrementally, according to Jared Spataro, Corporate Vice President of Modern Work and Business Applications. How the tech giant is experimenting its way from AI assistants to autonomous agents while engaging with stakeholders. Also: the OpenAI connection and responsible AI.
- 16 Feb 2024
- Research & Ideas
Is Your Workplace Biased Against Introverts?
Extroverts are more likely to express their passion outwardly, giving them a leg up when it comes to raises and promotions, according to research by Jon Jachimowicz. Introverts are just as motivated and excited about their work, but show it differently. How can managers challenge their assumptions?
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
Companies have jobs to fill, and skilled candidates are looking for the right opportunities, but too often, technology stands between them. A report by Joseph Fuller and colleagues says that a career navigation system that meets four key imperatives could bridge the gap.
- 14 Feb 2024
- Climate Rising
Raízen’s Decarbonization Strategy
The bonus episode of the Climate Rising features an episode of HBR’s Cold Call podcast featuring a discussion on ethanol, a biofuel with a complex history and an uncertain future. Host Brian Kenny is joined by Professor Gunnar Trumbull and Paula Kovarsky from Raízen. As Brazil's top producer of sugar and ethanol and the world's premier ethanol trader, Raízen is at the forefront of biofuel innovation. The conversation delves into Raízen’s cutting-edge work in biofuels, the strategic choices behind advancing second-generation ethanol, and how these efforts contribute to global decarbonization initiatives. Guest/Host: Brian Kenny, Chief Marketing and Communications Officer, Harvard Business School and host of Cold Call. Gunnar Trumbull, Phillip Caldwell Professor of Business Administration at Harvard Business School. Paula Kovarsky, Vice President of Strategy & Sustainability at Raízen For transcripts and other resources, visit climaterising.org Episode specific link
- 13 Feb 2024
- Cold Call Podcast
Apple’s Dilemma: Balancing Privacy and Safety Responsibilities
In 2015, Apple debuted the iPhone 6S, which employed a default encryption system preventing both Apple and government authorities from accessing data stored on the device. Then, in 2016, a federal judge ordered Apple to provide technical assistance to unlock the iPhone used by one of the mass shooters in San Bernardino, California. Apple refused to comply. Years later, as the COVID-19 pandemic swept across the globe in 2020, Apple and Google partnered to develop a contact tracing application that would collect information about users infected with the disease and notify those who they had been in contact with. The app would keep information about infection and contact private, but some governments wanted more access. When Apple and Google declined to provide this information, they sparked a debate about the companies’ responsibilities for their customers’ personal privacy versus public health. Most recently, in September 2021, Apple decided to delay operating systems updates that included features to fight child sexual abuse. While many praised Apple, others worried that Apple’s new features risked undermining the privacy of all users. As each of these situations unfolded, Apple CEO Tim Cook had to consider both his responsibilities to global governments and society, as well as to Apple's customers, employees, and shareholders. Harvard Business School senior lecturer Henry McGee and professor Nien-hê Hsieh discuss the tension between privacy and safety through the “Apple: Privacy vs. Safety” series of cases.
- 13 Feb 2024
- Research & Ideas
Breaking Through the Self-Doubt That Keeps Talented Women from Leading
Women are less likely to apply for jobs unless they meet every single qualification—the lasting damage of a lifetime of gender stereotypes. Studies by Katherine Coffman show how employers could use simple-yet-powerful approaches to empower women to pursue senior roles and bring more talent to companies.
- 12 Feb 2024
- The Parlor Room
Season 1 Bonus Content (Part 1): Mike Wheeler, Jill Avery, Jeff Bussgang, and Nien-hê Hsieh
In this special episode of The Parlor Room, host Chris Linnane shares hidden gems from his conversations with Harvard Business School faculty members Mike Wheeler, Jill Avery, Jeff Bussgang, and Nien-hê Hsieh. Tune in for their insights on negotiation, branding, entrepreneurship, and ethics.
- 12 Feb 2024
- Deep Purpose
From the Frontlines to the C-Suite: How Penny Pennington Discovered Her Purpose at Edward Jones
Few CEOs can claim that they started in entry-level positions at the companies they now lead. Penny Pennington is one of those few, rising from financial advisor to CEO and Managing Partner at Edward Jones. In this episode, Pennington reflects on how Edward Jones’ purpose – “to partner for positive impact” – motivated her personal and professional life and, nowadays, how she has been working to realize that sense of purpose for Edward Jones’ employees, clients, and the communities in which they live.
Season 1 Finale: Top 8 Q&As with Harvard Business School Faculty
In The Parlor Room's Season 1 finale, host Chris Linnane shares his favorite questions and answers from his conversations with Harvard Business School faculty.