- 11 Apr 2024
- Managing the Future of Work
Guest Appearance: Joe Fuller on CSU's Spur of the Moment
Managing the Future of Work co-chair Joe Fuller joins Colorado State University's Jocelyn Hittle to discuss his work on the Managing the Future of Work project and the Harvard Project on Workforce and to consider broader workforce trends.
- 03 Apr 2024
- Managing the Future of Work
IBM CHRO Nickle LaMoreaux on AI and the culture of skills building
As the digital economy pushes companies to prioritize continuous learning, HR strategies need to emphasize customization, flexibility, and support for diverse work-life needs.
- 22 Mar 2024
- Managing the Future of Work
Morningstar CEO Kunal Kapoor: How AI can raise the investment IQ
AI's potential is tempered by the need for reliability and consistency in financial intelligence. How is Morningstar adopting the technology, upskilling its 10,000-strong global workforce, and competing for talent? Also, factoring sustainability and workforce strategy in ratings and risk analysis.
- 06 Mar 2024
- Managing the Future of Work
Cleveland Clinic’s formula for a robust healthcare workforce
Chief Caregiver Officer, Kelly Hancock, on filling key roles when talent is scarce; fostering careers in increasingly stressful occupations; how to make skills-based hiring work; the benefits of diversity; and how AI is altering jobs and HR.
- 21 Feb 2024
- Managing the Future of Work
Microsoft’s AI perspective: From chatbots to reengineering the organization
AI’s revolutionary potential is best realized incrementally, according to Jared Spataro, Corporate Vice President of Modern Work and Business Applications. How the tech giant is experimenting its way from AI assistants to autonomous agents while engaging with stakeholders. Also: the OpenAI connection and responsible AI.
- 07 Feb 2024
- Managing the Future of Work
ServiceNow’s Amy Regan Morehouse on workforce transformation
Employers are wrestling with how to provide the resources and foster the motivation workers need for continuous learning in an AI-altered economy. Workers of all stripes are looking to acquire the skills to compete. How is the company coordinating with its employees and its training partners?
- 24 Jan 2024
- Managing the Future of Work
Shopify’s Tia Silas on rewiring HR for a remote-first e-commerce company
How do you re-engineer the people function to support a post-Covid virtual organization? Shopify’s CHRO explains.
- 10 Jan 2024
- Managing the Future of Work
Transplanting college to the corporate campus to develop talent for good jobs
If schools aren't turning out job-ready grads, can employer-led partnerships reengineer the talent pipeline to meet the demand and provide opportunities for a diverse workforce? J.D. Hickey, president and CEO of Blue Cross Blue Shield of Tennessee, on his firm's collaboration with East Tennessee State University, the BlueSky Tennessee Institute, a work-based accelerated computer science bachelor's program based at the insurer's corporate campus.
- 27 Dec 2023
- Managing the Future of Work
Revisiting Upward Mobility: The 2023 American Opportunity Index
In its second iteration, the corporate scorecard draws on a wider range of worker outcomes to rank Fortune 500 employers on how well they boost career prospects. The index is a collaboration of the HBS Managing the Future of Work Project, the Burning Glass Institute, and the Schultz Family Foundation. Matt Sigelman, president of the Burning Glass Institute, and Rajiv Chandrasekaran, managing director of the Schultz Family Foundation, join host Bill Kerr.
- 13 Dec 2023
- Managing the Future of Work
Revelio Labs’ Ben Zweig on creating a universal HR database
Do we need new terms and frameworks to capture important data about fast-changing labor markets? As the volume of workforce data increases, so does the strategic value of market and firm-level analysis.
- 29 Nov 2023
- Managing the Future of Work
Why employers need to tune in to worker preferences
Sander van’t Noordende, CEO of HR services giant Randstad, on navigating the new normal of talent scarcity, an aging workforce, and AI.
- 15 Nov 2023
- Managing the Future of Work
Euan Blair on workforce development: College is broken. Apprenticeships deliver.
Episode 200: The founder and CEO of UK-based unicorn Multiverse makes the case for the earn-and-learn model. Arguing that the college advantage is oversold and overpriced, Blair touts targeted training as a more practical alternative for workers and employers. Can Multiverse expand the practicum in the US?
- 01 Nov 2023
- Managing the Future of Work
Deloitte's Dan Helfrich on consulting in the post-Covid, AI-inflected new normal
How do a culture of open debate and prioritizing work-life balance help the firm navigate change while advising others on how to do the same?
- 18 Oct 2023
- Managing the Future of Work
Defining experience: How micro internships build skills and boost productivity
Can short knowledge-work gigs improve the college-to-career transition? Jeffrey Moss, founder and CEO of intermediary Parker Dewey explains.
- 04 Oct 2023
- Managing the Future of Work
Workplace transformation: Gallup plumbs the new normal
If there’s no going back to pre-Covid, 9-to-5 workplace routines, what’s the new management playbook? Gallup’s Jim Harter on work-life balance, managing a hybrid organization, and the social and psychological markers of a healthy and productive organization.
- 20 Sep 2023
- Managing the Future of Work
The EEOC’s Keith Sonderling on job fairness in the age of AI
The U.S. Equal Employment Opportunity Commission (EEOC) has a broad mandate, policing discrimination in all aspects of employment. How does artificial intelligence (AI) change the equation? Commissioner Keith Sonderling discusses the role AI is already playing in employment and what’s next, in terms of policy, technology, and market adoption.
- 06 Sep 2023
- Managing the Future of Work
Chike Aguh on government innovation in workforce development
How can government boost competitiveness and spur the creation of good jobs while protecting worker rights and promoting equity? The former Chief Innovation Officer in the U.S. Department of Labor discusses the talent implications of U.S. industrial policy, cross-sector collaboration, rethinking the delivery of benefits and services, and more.
- 23 Aug 2023
- Managing the Future of Work
The case for investing in the apprenticeship model
Achieve Partners' Ryan Craig on expanding the earn-as-you-learn ecosystem to boost workforce skills while increasing upward mobility and equity. He argues that college’s high cost and limited job preparation call for a greater commitment of resources to apprenticeship programs.
- 09 Aug 2023
- Managing the Future of Work
Complex systems: From supply chains to artificial intelligence
Can the U.S. reshore its way to stability and security? How will AI reshape the workforce and higher education? Yossi Sheffi, Director of the MIT Center for Transportation and Logistics, on supply chains, AI, and manufacturing.
Western Governors University: Pursuing the network effects of competency based education
WGU President Scott Pulsipher returns to the podcast for an update on the online institution’s mission to extend the reach of skill-oriented instruction. The HBS alum argues that the focus on competency rather than credit hours democratizes college access and economic opportunity.