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Managing the Future of Work
Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work.
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Why employers need to tune into worker preferences

Sander van’t Noordende, CEO of HR services giant Randstad, on navigating the new normal of talent scarcity, an aging workforce, and AI. 

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Why employers need to tune into worker preferences

Bill Kerrr

Sander van’t Noordende, CEO of HR services giant Randstad, on navigating the new normal of talent scarcity, an aging workforce, and AI.

Jeff Bussgang on the Rise of AI & Raising Venture Capital

HBS Senior Lecturer Jeff Bussgang joins host Chris Linnane in The Parlor Room to discuss the rise of generative AI, how to come up with good business ideas, why experimentation is vital to finding product-market fit, and how to raise venture capital successfully.

From Rags to (Shared) Riches: How James Mwangi Democratized Financial Access Across Africa

James Mwangi made a courageous decision to leave a comfortable, big-city banking job to rescue Equity Building Society, a local financial institution on which Kenyan farmers and villagers depended. Under his leadership, the struggling firm transformed into a multi-national conglomerate (Equity Group Holdings) that now serves millions of customers across six African countries. Mwangi explains how he found the fortitude to fight for the financial futures of everyday people.

CarbonBuilt: Decarbonizing Concrete Blocks

The second episode of our hard-to-abate series features Rahul Shendure, CEO and Director at CarbonBuilt. The company has developed and commercialized a Carbon XPRIZE-winning technology to produce what it calls “ultra low carbon” concrete. We start with the basics of how concrete is such a high-emitting product, then describe how CarbonBuilt’s technology is reducing product costs and emissions by replacing cement with a combination of industrial waste materials and CO2 – often captured directly from industrial sources. Rahul also shares advice for those looking to build careers in climate, particularly in the start-up world. For transcripts and other resources, visit climaterising.org Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guest: Rahul Shendure, CEO and Director at CarbonBuilt.

Cold Call: Building a More Equitable Culture at Delta Air Lines

Re: Linda A. Hill

In December 2020 Delta Air Lines CEO Ed Bastian and his leadership team were reviewing the decision to join the OneTen coalition, where he and 36 other CEOs committed to recruiting, hiring, training, and advancing one million Black Americans over the next ten years into family-sustaining jobs. But, how do you ensure everyone has equal access to opportunity within an organization? Professor Linda Hill discusses Delta’s decision and its progress in embedding a culture of diversity, equity, and inclusion in her case, “OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent.”

Piloting Alaska Airlines with Compassion

To pilot Alaska Airlines, CEO Ben Minicucci draws on his Italian immigrant roots and Canadian military training, which was put to the test during a tricky operation near the North Pole. Having first gained a reputation at the company as “the numbers guy,” Minicucci discusses how he has been evolving into a leader who cares deeply about Alaska Airline’s employees, customers, and the communities it serves.

Euan Blair on workforce development: College is broken. Apprenticeships deliver.

Joe Fuller

Episode 200: The founder and CEO of UK-based unicorn Multiverse makes the case for the earn-and-learn model. Arguing that the college advantage is oversold and overpriced, Blair touts targeted training as a more practical alternative for workers and employers. Can Multiverse expand the practicum in the US?

How Levi Strauss & Co.’s Harmit Singh Finds Purpose in Profit

As the Chief Financial & Growth Officer of the Levi Strauss & Co. clothing brand, Harmit Singh makes tough decisions by sticking to a clear set of values that are well-aligned with the company’s larger purpose. He is inspired, in part, by Levi Strauss himself, who started selling his now-iconic jeans during the California Gold Rush and committed some of his first profits to a local orphanage. With this inspiration in mind, Singh reflects on how taking risks throughout his career has made him a more courageous, future-oriented leader.

Jill Avery on Building a Winning Brand Portfolio

What can you learn about brand portfolio strategy from Marriott's $13.3 billion acquisition of Starwood Hotels & Resorts? Harvard Business School Senior Lecturer Jill Avery joins host Chris Linnane in The Parlor Room to answer that question and discuss how Marriott overcame the challenge of managing its robust 30-brand portfolio.

Einride: Decarbonizing Trucking with EVs, Automony, and Digitalization

This first episode of our hard-to-abate series features Linnéa Kornehed Falck, Einride's Founder, Deputy CEO and Board Member. Einride is launching a fleet of battery electric autonomous trucks, orchestrated via route-optimization software. We discuss how its fleet-based freight capacity-as-a-service business model seeks to disrupt the cargo trucking industry, and better serve customers while decarbonizing the sector. Linnéa also shares some advice for purpose-driven entrepreneurs. For transcripts and other resources, visit climaterising.org Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guest: Linnéa Kornehed Falck, Founder, Deputy CEO and Board Member, Einride.

How Should Meta Be Governed for the Good of Society?

Re: Jesse M. Shapiro

Julie Owono is executive director of Internet Sans Frontières and a member of the Oversight Board, an outside entity with the authority to make binding decisions on tricky moderation questions for Meta’s companies, including Facebook and Instagram. Harvard Business School visiting professor Jesse Shapiro and Owono break down how the Board governs Meta’s social and political power to ensure that it’s used responsibly, and discuss the Board’s impact, as an alternative to government regulation, in the case, “Independent Governance of Meta’s Social Spaces: The Oversight Board.”

Making Global Sustainability Personal at Bühler

The global food supply chain is a significant source of greenhouse gas emissions and other environmental challenges. Many companies avoid these issues or make token efforts to reduce their impact on the planet. But as CEO of the Swiss-based technology giant Bühler Group, Stefan Scheiber is mapping a courageous plan to combat food waste and climate change. He describes how he challenges his own company, its customers, and himself to face sustainability problems head-on.

Deloitte's Dan Helfrich on consulting in the post-Covid, AI-inflected new normal

Bill Kerr

How do a culture of open debate and prioritizing work-life balance help the firm navigate change while advising others on how to do the same?

Mike Wheeler on the Jazz of Negotiation

In this episode of The Parlor Room, Harvard Business School Professor Mike Wheeler speaks with host Chris Linnane about how negotiation's improvisational nature makes it much like jazz. He also shares stories about a former president's photo and the acquisition of a television system to illustrate strategies for succeeding at the bargaining table.

How Framebridge Founder Susan Tynan Managed Risk While Making an Impact

Great business leaders are problem solvers. That’s what sparked Susan Tynan (Harvard Business School MBA 2003) to found Framebridge, a custom framing company. When Tynan couldn’t find a reasonably priced place to frame her beloved posters, she launched a business, which took off after years of hard work – and hard decisions. Tynan reflects on her learning journey, discussing how she managed the risks of entrepreneurship while aiming to make a lasting impact.

How Sian Flowers Aims to Create a Low-Carbon Rose

This bonus episode of Climate Rising features Harvard Business Review’s Cold Cast podcast with Brian Kenny interviewing HBS professors Willy Shih and Mike Toffel about their teaching case about Kenya-based Sian Flowers. They discuss the company’s efforts to create a “low-carbon rose” by shipping them to their clients around the world by sea instead of by air without eroding their quality, and the effects this has on its production process. For transcripts and other resources, visit climaterising.org Guest/Host: ● Brian Kenny, Chief Marketing and Communications Officer, Harvard Business School and host of Cold Call ● Willy Shih, Robert and Jane Cizik Professor of Management Practice in Business Administration ● Mike Toffel, Senator John Heinz Professor of Environmental Management

How the United States Air Force Accelerated AI Adoption

Re: Maria P. Roche

In August 2022, the Pentagon tasked U.S. Air Force Captain Victor Lopez with launching a new Air Force innovation unit that leveraged commercial developers and military talent to acquire advanced technologies. Having been granted flexibility in the setup of the office, Lopez pondered the complexities of his assignment and the decisions around organizational design he would have to make. It’s often believed that only small start-up organizations can innovate, but a lot of innovation happens in big organizations, including government. Harvard Business School assistant professor Maria Roche is joined by Major Lopez to discuss the challenges of digital transformation in a large bureaucratic organization and the specific choices the U.S. Air Force needed to make when launching its AI Accelerator in her case, "Accelerating AI Adoption in the United States Air Force."

Saving BlackBerry: CEO John Chen Explains How to Make the Hard Calls

John Chen was hired to save an iconic smartphone company that ran out of juice. BlackBerry had gone from being a corporate world must-have to a global has-been. Chen says the key to turning Blackberry around was being prepared to make hard calls, even in midst of uncertainty. He says that, in business, the journey can be more important than the destination.

Defining experience: How micro internships build skills and boost productivity

Joe Fuller

Can short knowledge-work gigs improve the college-to-career transition? Jeffrey Moss, founder and CEO of intermediary Parker Dewey explains.

Former Unilever CEO Paul Polman on Business as a Force for Social Change

Paul Polman is the legendary former CEO of Unilever and a global leader in combating climate change and promoting corporate responsibility. Reflecting on his career during and after Unilever, Polman explains how a company can achieve robust financial performance while playing an active role in solving the most pressing challenges facing society today.