- 22 Apr 2020
- Managing the Future of Work
Covid-19 Dispatch: Edward Glaeser
Harvard economist Edward Glaeser is an expert on how cities function as economic engines and centers of innovation. He notes that the advantages of density in spurring creativity and productivity are mirrored by the vulnerability it creates to threats like disease. Cities and their most vulnerable residents have borne the brunt of pandemics since antiquity. As Covid-19 tests the resources and resilience of urban centers and confronts leaders with difficult choices, Glaeser explains the policy options for protecting people and stabilizing the economy.
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- 20 Apr 2020
- Managing the Future of Work
Covid-19 Dispatch: Irfhan Rawji
Canadian entrepreneur Irfhan Rawji has insight into the pandemic’s influence on a wide range of sectors, from US companies working with global tech specialists, to startups in a variety of markets, the organic food business, and healthcare. He shares his observations on the coronavirus’ impact on the nature of work; how it is shaking up the VC world; increasing demand for organic and locally produced food; and testing the Canadian and US healthcare systems.
- 17 Apr 2020
- Managing the Future of Work
Covid-19 Dispatch: Derek Thompson
In Episode 3 of the Covid-19 Dispatch series, we talk to The Atlantic’s Derek Thompson, who recently wrote about contact tracing. In the fight against Covid-19, this critical public health tool has been used unevenly. Thompson notes that South Korea and Singapore have had success with smartphone apps, but that South Korea’s reliance on GPS, along with surveillance video and credit card transactions, raised privacy concerns and may have discouraged participation. Singapore used Bluetooth proximity data, which doesn’t reveal geolocation information. The latter may provide the model for tracing efforts in the US and elsewhere.
- 15 Apr 2020
- Managing the Future of Work
Covid-19 Dispatch: Ardine Williams
The pandemic has magnified Amazon’s role as household supply line and pushed the company to quickly adjust how it does business. The retail giant has revised scores of operating processes in response to customer demand, workplace safety requirements, and public health directives. For an enterprise with half a million employees in the US, implementing these changes has been a mammoth management challenge. Ardine Williams, the company’s vice president of workforce development discusses how the coronavirus has changed business as usual.
- 14 Apr 2020
- Cold Call Podcast
'Fortnite' Was a Blockbuster for Epic Games. What’s the Encore?
Epic Games, maker of the incredibly popular "Fortnite" multiplayer game, considers whether to become a PC-games distribution platform. Andy Wu discusses his case study, “Epic Games.” Open for comment; 0 Comments.
- 13 Apr 2020
- Managing the Future of Work
Covid-19 Dispatch: Justin Wolfers
The Covid-19 pandemic has thrown more people out of work than at any time since the Great Depression, and did so with unprecedented speed. In this debut episode of the Managing the Future of Work podcast’s Covid-19 Dispatches, economist and New York Times columnist Justin Wolfers discusses alternatives to the official unemployment figures; best and worst case scenarios; economic insecurity; and the need for federal aid to state and local governments.
- 31 Mar 2020
- Cold Call Podcast
Controlling the Emotion of Negotiation
Leslie John discusses the importance of asking (and answering) the right questions when negotiating, particularly under emotional stress. Open for comment; 0 Comments.
- 25 Mar 2020
- Managing the Future of Work
Data-centric business: Inside the artificial intelligence factory
Artificial intelligence seems to have repealed the laws of business physics, allowing “digital native” companies to grow at the stroke of a key and cross traditional market boundaries unimpeded. In their new book, Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World, HBS professors Marco Iansiti and Karim Lakhani show the inner workings of the “AI factory.” Traditional businesses can’t bolt on AI and analytics and expect to compete. Marco explains how firms can adapt and discusses the implications for workers and public policy.
- 17 Mar 2020
- Cold Call Podcast
Is There a Winner in Huawei’s Digital Cold War with the US?
Bill Kirby discusses his case study of China-based Huawei’s growth and ultimate confrontation with the United States government, and China's response to the coronavirus. Open for comment; 0 Comments.
- 11 Mar 2020
- Managing the Future of Work
Jobcase: Shared opportunities, collective voice
Fred Goff wants to tap the Web’s scale and connectivity to rebalance capitalism for the benefit of workers. The former hedge fund manager launched Jobcase, a workforce platform and online labor organization, in 2015. It’s a job search site, a clearinghouse for qualifications, and a support network for its 100 million members, most of whom lack a four-year degree. The AI-augmented community wields significant consumer- and investor influence. Fred shares his views on degree inflation, the skills gap, and the need for greater diversity in the workforce.
- 03 Mar 2020
- Cold Call Podcast
Do Universities Need 2U To Create Digital Education?
Karim Lakhani and Marco Iansiti discuss how universities are looking for technology partners to deliver digital education, as well as their new book, “Competing in the Age of AI.” Open for comment; 0 Comments.
- 26 Feb 2020
- Managing the Future of Work
Richard Florida: the creative class in the age of the superstar city
Nearly twenty years ago, Richard Florida famously identified the “creative class,” an amalgamation of knowledge workers and those in the arts, culture, and design fields. He established creativity as a basic economic force. Amid increasing inequality and unstable work arrangements, diminished techno-optimism, and the rise of global innovation hubs, he is still bullish on America’s capacity for invention. Florida argues for place-based economic development and skills-building up and down the socioeconomic ladder.
- 18 Feb 2020
- Cold Call Podcast
Global Ocean Trust: Protecting the Blue Planet in New Ways
Following a successful career in finance, Torsten Thiele has devoted himself to the challenging cause of ocean conservation and stewardship. Rosabeth Moss Kanter and Thiele discuss strategy for solving one of the world's biggest problems. Open for comment; 0 Comments.
- 12 Feb 2020
- Managing the Future of Work
The Purple Campaign and Vault: Taking on workplace sexual harassment post-#MeToo
Workplace sexual harassment can derail careers, depress morale, and decrease productivity. The #MeToo movement focused attention on the issue, but left companies to figure out how to address this common and underreported problem. Harvard Law grad Ally Coll and tech entrepreneur Neta Meidav are working to change the culture around harassment. Coll is cofounder and President of the Purple Campaign, a nonprofit focused on business practice and public policy that is piloting a corporate certification program with the likes of Uber, Airbnb, Expedia, and Amazon. Meidav is cofounder of startup Vault Platform, whose application makes it easier to report and track harassment. They discuss the broader cultural and legal context and what leadership can do to promote safety and fairness in traditional and nontraditional workplaces.
- 04 Feb 2020
- Cold Call Podcast
Why Backstage Capital Invests in ‘Underestimated’ Entrepreneurs
Laura Huang discusses VC Arlan Hamilton’s strategy of backing entrepreneurs who have been ignored because of stereotypes, biases, and preconceptions. Open for comment; 0 Comments.
- 29 Jan 2020
- Managing the Future of Work
Beyond tax breaks and subsidies: Virginia’s Amazon gambit
HBS alum Stephen Moret led Virginia’s winning proposal for Amazon’s 2019 HQ2 expansion. A crucial factor in the Commonwealth’s success was its billion-dollar commitment to developing talent, particularly in computer science and engineering. In beating out states that pledged vastly greater subsidies to the retail giant, Virginia validated the view that targeted investments in workforce development can spur economic development. Moret draws on his experience in Virginia and Louisiana, and his doctoral research on higher education to explain how public and private sectors can boost growth and improve worker prospects. He also sheds light on the role post-secondary studies play in determining the arc of graduates’ career opportunities.
- 22 Jan 2020
- Managing the Future of Work
From opt-in to check-out: How digital platforms are transforming retail
Dan O’Connor, retail expert and executive-in-residence with the HBS Managing the Future of Work project, traces the evolution of retail from the corner store through big-box, e-commerce, and the emergence of omni-faceted digital platforms. What are the implications for employers and employees throughout the sector? Retail accounts for more than 5 percent of US gross domestic product (GDP) and employs more than any other industry, roughly 16 million workers, or one in ten. Globally, the emergence of mega-platforms like Amazon and Alibaba, with their consolidated supply chains and mountains of customer data, is forcing the industry to adopt leaner and more responsive operating models while the workforce comes to terms with automation and other advances.
- 21 Jan 2020
- Cold Call Podcast
China-based Fuyao Glass Considers Manufacturing in the US
Not many Chinese companies open manufacturing facilities in the US, but automotive glass maker Fuyao is considering just that. In a recent case study, Willy Shih examines factors that go into deciding where companies should locate production centers. Open for comment; 0 Comments.
- 08 Jan 2020
- Managing the Future of Work
Unpacking Amazon’s workforce development strategy
Amazon in the summer of 2019 announced a sweeping five-year plan to bolster the skills of a third of its US workforce—close to 100,000 worker-learners. The plan includes apprenticeships, partnerships with local community colleges, and internal programs. As Amazon’s Vice President of Workforce Development, Ardine Williams, notes, the initiative isn’t philanthropy. She argues that Amazon’s investment in training workers—even if some ultimately leave for higher-paying jobs—makes good business sense.
- 07 Jan 2020
- Cold Call Podcast
Can Capitalism Be Fixed by Making Companies More Just?
JUST Capital seeks to make public companies more "just" by measuring and ranking their overall impact on society, based on priorities most important to average Americans. Ethan Rouen and Charles Wang explore whether JUST Capital's performance evaluation methodology can improve corporate behavior. Open for comment; 0 Comments.
Covid-19 Dispatch: Edward Glaeser
Harvard economist Edward Glaeser is an expert on how cities function as economic engines and centers of innovation. He notes that the advantages of density in spurring creativity and productivity are mirrored by the vulnerability it creates to threats like disease. Cities and their most vulnerable residents have borne the brunt of pandemics since antiquity. As Covid-19 tests the resources and resilience of urban centers and confronts leaders with difficult choices, Glaeser explains the policy options for protecting people and stabilizing the economy.