Technology →
- 25 Sep 2000
- Research & Ideas
More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry
The "power of modularity," write HBS Dean Kim Clark and Professor Carliss Baldwin in their new book, rescued the computer industry from a problem of nightmarish proportions and made possible remarkable levels of innovation and growth in a relatively short period of time. Closed for comment; 0 Comments.
- 11 Sep 2000
- Research & Ideas
Riding the Internet Fast Track
On the Internet Express, getting big fast is the strategy of choice. But is it right for everyone? HBS Professor Thomas R. Eisenmann looks at key factors that can help a company decide. Closed for comment; 0 Comments.
- 24 Jul 2000
- Research & Ideas
Linking the Globe: The Role of Media and Communications
The media industry today is at its most critical juncture since an earlier rush of new technologies made mass media possible. Top executives from three global media firms—Bertelsmann, Vivendi and Reuters—joined HBS Professor Debora Spar in Berlin for a look at the industry at the crossroads of the Information Revolution. Closed for comment; 0 Comments.
- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
The cable television industry has long outgrown its roots as a source of better TV reception to achieve its present place as a key player in the emerging telecommunications infrastructure. That change, writes HBS Professor Thomas R. Eisenmann in Business History Review, amid different managerial respondes to the twin—and sometimes competing—objectives of stabilty and growth. In this excerpt, Eisenmann looks at the formative years of the industry, from 1948 to 1975. Closed for comment; 0 Comments.
- 26 Jun 2000
- Research & Ideas
Presentation Round-Up
This round-up of other panels and presentations at the IS2K conference includes a look at the emerging "e-service" model, the future of the U.S. telecommunications infrastructure, and a discussion of "Genes on the Web." Closed for comment; 0 Comments.
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
Two CEOs at the forefront of the transformation in the way businesses buy and sell goods—Scott Randall of FairMarket (HBS MBA '87) and Glen Meakem of FreeMarkets (HBS MBA '91—spoke with Professor Bill Sahlman recently about their paths to new business models and what they've learned along the way. Closed for comment; 0 Comments.
- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
A negotiation is rarely open-and-shut, but research is starting to reveal a number of ways that this complicated and often-volatile process might go a lot better for all concerned. HBS Professor Kathleen L. Valley, HBS Senior Research Fellow Max H. Bazerman and two colleagues point the way toward a new understanding of the psychology of negotiation. Closed for comment; 0 Comments.
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
In the six years since the first banner ad appeared on the World Wide Web, advertising has been transformed. With powerful technologies that can track responses and target customers, the Internet offers marketers a new world of opportunities. HBS Professors Alvin J. Silk and John A. Deighton and others offer perspectives, in this article from the HBS Bulletin, on advertising in the age of the Web. Closed for comment; 0 Comments.
- 16 May 2000
- Research & Ideas
The Simple Economics of Open Source
What motivates thousands of computer programmers-and even the companies that employ them-to share their code with the world? The growing use of so-called "open source" software may not seem, at first glance, to make much economic sense. But according to research by HBS Professor Josh Lerner and his colleague Jean Tirole, economics may actually help explain why open source works as well as it does. Closed for comment; 0 Comments.
- 29 Feb 2000
- Research & Ideas
Whence IT Value?
Spending on information technology on the part of U.S. manufacturers is finally starting to pay off in increased productivity. Why now? Have IT investments, growing steadily since the 1970s, suddenly crossed a magic threshhold? HBS Professor Andrew McAfee believes the answer lies neither in magic nor in the growing power of computers themselves. Productivity gains, he writes in this article from the online journal Exec, may have more to do with the evolution of computing from PC "islands" to integrated networks that bridge distances and bring people together. Closed for comment; 0 Comments.
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
When the HBS Executive Education course Delivering Information Services (DIS) began nearly three decades ago, the focus was on the management of mainframe computers. HBS Professor Richard L. Nolan discusses how the program and the way it's taught have kept pace with change in the Internet Age. Closed for comment; 0 Comments.
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
Once viewed simply as low-cost channels for resolving customer concerns, call centers are increasingly seen as powerful service delivery mechanisms and even as generators of revenue. Research by HBS Professor Frances X. Frei and her colleagues Ann Evenson and Patrick T. Harker of the Wharton School points toward new ways of making them work. Closed for comment; 0 Comments.
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
A simple bar code scan at your local department store today launches a whirlwind of action: data is transmitted about the color, the size, and the style of the item to forecasters and production planners; distributors and suppliers are informed of the demand and the possible need to restock. All in the blink of an electronic eye. It wasn’t always this way, though. HBS Professor Janice Hammond has focused her recent research on the transformation of the apparel and textile industries from the classic, limited model to the new lean inventories and flexible manufacturing capabilities. Closed for comment; 0 Comments.
- 12 Oct 1999
- Research & Ideas
Throwing Your Opponent: Strategies for the Internet Age
Competition in the age of the Internet means more than simply moving at warp speed, according to HBS Professor David Yoffie and Michael A. Cusumano of MIT, co-authors of Competing on Internet Time: Lessons from Netscape and Its Battle with Microsoft. Yoffie and Cusunamo advocate a "judo strategy" emphasizing speed, flexibility and a capacity to find and exploit sources of advantage. Their research points to a new way of staying competitive in the information economy. Closed for comment; 0 Comments.
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The Ten Deadly Mistakes of Wanna-Dots
HBS professor Rosabeth Moss Kanter outlines the ten favorite ways to fail—and two stories to show there's still hope for companies that want to cross the digital divide. Closed for comment; 0 Comments.