Management →
- 01 Mar 2021
- What Do You Think?
What Does Remote Work Mean for Middle Managers?
Middle management was already the corporate scapegoat of choice before the COVID-19 pandemic. Will work-from-home policies make middle managers unnecessary or more critical than ever? asks James Heskett. Open for comment; 0 Comments.
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
For salespeople working harder than ever to stay ahead of customers' evolving buying habits, Frank Cespedes offers timeless advice in his new book, Sales Management That Works. Open for comment; 0 Comments.
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
Boris Groysberg and colleagues peer into the minds of 10 global CEOs trying to steer their businesses through the upheaval of COVID-19. Open for comment; 0 Comments.
- 25 Jan 2021
- Working Paper Summaries
The Evolutionary Nature of Breakthrough Innovation: Re-Evaluating the Exploration vs. Exploitation Dichotomy
Analyzing more than 2,500 firm-level innovation histories spanning 30 years, this study shows that breakthrough innovation requires organizational capabilities for both exploration and exploitation. Managers should therefore question the frequent advice to put exploration- and exploitation-related innovative efforts into different organizational units.
- 05 Jan 2021
- Cold Call Podcast
Using Behavioral Science to Improve Well-Being for Social Workers
For child and family social workers, coping with the hardships of children and parents is part of the job. But that can cause a lot of stress. Is it possible for financially constrained organizations to improve social workers’ well-being using non-cash rewards, recognition, and other strategies from behavioral science? Assistant Professor Ashley Whillans describes the experience of Chief Executive Michael Sanders’ at the UK’s What Works Centre for Children’s Social Care, as he led a research program aimed at improving the morale of social workers in her case, “The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being.” Open for comment; 0 Comments.
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
Can workforce diversity take hold without inclusion? James Heskett reflects on one company's high-profile struggle to bring in more Black executives. Open for comment; 0 Comments.
- 17 Dec 2020
- Working Paper Summaries
How Do CEOs Make Strategy?
A study of 262 Harvard Business School-educated CEOs traces differences in strategic decision-making across managers. CEOs leading larger, faster-growing firms tend to make highly structured strategic decisions and use more analytical deliberation. Management education has long-lasting effects on decision-making.
- 14 Dec 2020
- Working Paper Summaries
Nonprofit Boards: It is Time to Lift Your Gaze and See the System
Not every organization should attempt to solve problems at a system level, but can become more aware of systemic issues, ensuring that solutions dovetail into the macrosystem for best collective impact.
- 16 Nov 2020
- Research & Ideas
Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.
Rosabeth Moss Kanter discusses ways leaders can navigate bumpy transitions and heal divided constituencies. Open for comment; 0 Comments.
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
Enjoying life requires time, but too often we willingly give it away in pursuit of money and career. Ashley Whillans shows how to restore the proper balance. Open for comment; 0 Comments.
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
Francesca Gino discusses the psychology of conversation in politicized workplaces and how managers can improve their conversation styles to create high-quality collaboration. Open for comment; 0 Comments.
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
A World War II spy manual offers intriguing insights into how modern management techniques may be sabotaging your organization, says Stefan Thomke. Open for comment; 0 Comments.
- 20 Sep 2020
- Working Paper Summaries
Updating the Balanced Scorecard for Triple Bottom Line Strategies
Society increasingly expects businesses to help solve problems of environmental degradation, inequality, and poverty. This paper explains how the Balanced Scorecard and Strategy Map should be modified to reflect businesses’ expanded role for society.
- 15 Sep 2020
- Cold Call Podcast
Is Happiness at Work Really Attainable?
Francesca Gino discuss whether Henco Logistics' focus on employee happiness can endure through the Mexican company's rapid growth and leadership transition. Open for comment; 0 Comments.
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
Leaders today face two great questions: how to survive, and how to capitalize on new opportunities. Insights from Boris Groysberg and Katherine Connolly Baden. Open for comment; 0 Comments.
- 07 Sep 2020
- Research & Ideas
How to Help Small Businesses Survive COVID's Next Phase
For small businesses that have survived the coronavirus so far, what's next? Karen Mills outlines steps that business owners and government should take immediately. Open for comment; 0 Comments.
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
SUMMING UP: Diversity in business leadership is certainly an enviable social goal, but does it improve company performance? James Heskett's readers look for the research evidence. Open for comment; 0 Comments.
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
The Stockdale Paradox and survival psychology contain wisdom for how leaders can manage the coronavirus crisis, according to Boris Groysberg and Robin Abrahams. Open for comment; 0 Comments.
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
Top restaurant operators share their experiences attempting to survive the pandemic, and how they see the future. Research by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery. Open for comment; 0 Comments.
COVID Killed the Traditional Workplace. What Should Companies Do Now?
When the pandemic recedes, executives can’t expect office life to be as it was. But they can create a new work world that will keep employees happy and productive, say Harvard Business School faculty members. Open for comment; 0 Comments.