- 17 Oct 2023
- HBS Case
With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees
Subscriptions are available for everything from dental floss to dog toys, but are consumers tiring of monthly fees? Elie Ofek says that subscription revenue can provide stability, but companies need to tread carefully or risk alienating customers.
- 16 Oct 2023
- Deep Purpose
Former Unilever CEO Paul Polman on Business as a Force for Social Change
Paul Polman is the legendary former CEO of Unilever and a global leader in combating climate change and promoting corporate responsibility. Reflecting on his career during and after Unilever, Polman explains how a company can achieve robust financial performance while playing an active role in solving the most pressing challenges facing society today.
- 16 Oct 2023
- The Parlor Room
Mihir Desai on Apple's Powerful Financial Model
In this debut episode of The Parlor Room, host and Harvard Business School Online Creative Director Chris Linnane sits down with HBS Professor Mihir Desai to discuss how Apple's financial model contributes to its success and illustrates a critical lesson about risk management.
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
By emphasizing skills and expanding professional development opportunities, the airline is making strides toward recruiting and advancing Black employees. Case studies by Linda Hill offer an inside look at how Delta CEO Ed Bastian is creating a more equitable company and a stronger talent pipeline.
- 11 Oct 2023
- Climate Rising
Three MBA Summer Interns in Business and Climate Change
The final episode of our 2023 back-to-business school series features three Harvard Business School MBA students: Nabig Chaudhry, Mitch Hirai, and Kamya Jagadish. They describe how they spent the summer interning in climate-related businesses, from impact investing to a climate tech incubator and climate risk analytics. They also discuss what sparked their interest in the field and how they stay current on information and trends to explore career opportunities in business and climate change For transcripts and other resources, visit climaterising.org Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guests: ● Nabig Chaudhry, HBS MBA Class of 2024 ● Mitch Hirai, HBS MBA Class of 2024 ● Kamya Jagadish, HBS MBA/Harvard Kennedy School MPP Class of 2024
- 10 Oct 2023
- Cold Call Podcast
Scaling Two Businesses Against the Odds: Wendy Estrella’s Founder’s Journey
Entrepreneur Wendy Estrella is attempting to simultaneously scale her law practice, as well as her property management and development company. What strategy will benefit both businesses, and is there a downside to scaling them together, rather than focusing on each one separately? Harvard Business School senior lecturer Jeffrey Bussgang and Estrella discuss her unique founder’s journey – from immigrating to the U.S. to building both of her businesses in Lawrence, Massachusetts despite the specific challenges she faced as a minority entrepreneur. The related case is “Wendy Estrella: Scaling Multiple Businesses.”
- 10 Oct 2023
- Research & Ideas
In Empowering Black Voters, Did a Landmark Law Stir White Angst?
The Voting Rights Act dramatically increased Black participation in US elections—until worried white Americans mobilized in response. Research by Marco Tabellini illustrates the power of a political backlash.
- 09 Oct 2023
- Deep Purpose
Deep Purpose Season 2
Harvard Business School Professor Ranjay Gulati is back with a new season of Deep Purpose. This time he’s exploring the qualities it takes to become a courageous leader, joined by a new lineup of top global executives. He’ll sit down to discuss each guest’s personal story and how it led them to make bold business decisions. The show shares key insights that illustrate why courageous leadership isn’t born from the absence of fear, but rather taking action in the face of fear.
- 06 Oct 2023
- Book
Yes, You Can Radically Change Your Organization in One Week
Skip the committees and the multi-year roadmap. With the right conditions, leaders can confront even complex organizational problems in one week. Frances Frei and Anne Morriss explain how in their book Move Fast and Fix Things.
- 04 Oct 2023
- Managing the Future of Work
Workplace transformation: Gallup plumbs the new normal
If there’s no going back to pre-Covid, 9-to-5 workplace routines, what’s the new management playbook? Gallup’s Jim Harter on work-life balance, managing a hybrid organization, and the social and psychological markers of a healthy and productive organization.
- 04 Oct 2023
- The Parlor Room
Trailer: Introducing The Parlor Room
Harvard Business School Online is excited to introduce The Parlor Room, a new podcast featuring entertaining, insightful conversations with HBS professors that demystify vital business concepts and provide practical takeaways for your career.
- 03 Oct 2023
- What Do You Think?
Do Leaders Learn More From Success or Failure?
There's so much to learn from failure, potentially more than success, argues Amy Edmondson in a new book. James Heskett asks whether the study of leadership should involve more emphasis on learning from failure? Open for comment; 0 Comments.
- 03 Oct 2023
- Research Event
Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips
"Happiness is not a destination. It's a direction." In this video, Arthur C. Brooks and Oprah Winfrey reflect on mistakes, emotions, and contentment, sharing lessons from their new book.
- 03 Oct 2023
- HBS Case
Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff
Many companies are quick to reduce headcount when economic headwinds appear, but they risk weakening their businesses. A case study by Sandra Sucher explores the hidden costs of layoffs.
- 27 Sep 2023
- Climate Rising
How Boards Can Drive Climate Performance
As part of our 2023 back-to-business school series, this episode features a session from Harvard’s Climate Action Week in May 2023. Moderated by HBS Prof. George Serafeim, the panel includes Carter Roberts, President & CEO of World Wildlife Fund, HBS professor Deb Spar, Bonita Stewart, Board Partner at Gradient Ventures, and Lauren Taylor Wolfe, Cofounder & Managing Partner of Impactive Capital. They discuss how companies and their boards can use accountability and transparency to drive climate performance. For transcripts and other resources, visit climaterising.org Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Moderator/Panelists: ● George Serafeim, Charles M. Williams Professor of Business Administration, Harvard Business School ● Carter Roberts, President & CEO, World Wildlife Fund ● Debora L. Spar, Jaime and Josefina Chua Tiampo Professor of Business Administration; Senior Associate Dean for Business and Global Society; Board Director, Thermo Fisher Scientific ● Bonita Stewart, Board Partner, Gradient Ventures ● Lauren Taylor Wolfe, Cofounder & Managing Partner, Impactive Capital
- 26 Sep 2023
- Cold Call Podcast
The PGA Tour and LIV Golf Merger: Competition vs. Cooperation
On June 9, 2022, the first LIV Golf event teed off outside of London. The new tour offered players larger prizes, more flexibility, and ambitions to attract new fans to the sport. Immediately following the official start of that tournament, the PGA Tour announced that all 17 PGA Tour players participating in the LIV Golf event were suspended and ineligible to compete in PGA Tour events. Tensions between the two golf entities continued to rise, as more players “defected” to LIV. Eventually LIV Golf filed an antitrust lawsuit accusing the PGA Tour of anticompetitive practices, and the Department of Justice launched an investigation. Then, in a dramatic turn of events, LIV Golf and the PGA Tour announced that they were merging. Harvard Business School assistant professor Alexander MacKay discusses the competitive, antitrust, and regulatory issues at stake and whether or not the PGA Tour took the right actions in response to LIV Golf’s entry in his case, “LIV Golf.”
- 26 Sep 2023
- Research & Ideas
Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates
Many companies want to bring a wider variety of lived experiences to their workforces. However, research by Summer Jackson shows how hiring managers' fears of seeming transactional can ultimately undermine their diversity goals.
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
Digital strategy demands significant organizational energy at many companies. By the time teams have adapted to newly implemented technology, another platform has emerged to replace it. A book coedited by Feng Zhu offers a guide for executives trying to manage the chaos.
- 20 Sep 2023
- Managing the Future of Work
The EEOC’s Keith Sonderling on job fairness in the age of AI
The U.S. Equal Employment Opportunity Commission (EEOC) has a broad mandate, policing discrimination in all aspects of employment. How does artificial intelligence (AI) change the equation? Commissioner Keith Sonderling discusses the role AI is already playing in employment and what’s next, in terms of policy, technology, and market adoption.
Defining experience: How micro internships build skills and boost productivity
Can short knowledge-work gigs improve the college-to-career transition? Jeffrey Moss, founder and CEO of intermediary Parker Dewey explains.