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    InternetRemove Internet →

    New research on the internet from Harvard Business School faculty on issues including social media strategies, online marketing, and public policy questions such as net neutrality.
    Page 1 of 71 Results →
    • 15 Nov 2022
    • Op-Ed

    Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

    by John Deighton and Leora Kornfeld

    Quirky amateur video clips might draw people to TikTok, but its algorithm keeps them watching. John Deighton and Leora Kornfeld explore the factors that helped propel TikTok ahead of established social platforms, and where it might go next.

    • 22 Aug 2022
    • Research & Ideas

    Can Amazon Remake Health Care?

    by Christina Pazzanese, Harvard Gazette

    Amazon has disrupted everything from grocery shopping to cloud computing, but can it transform health care with its One Medical acquisition? Amitabh Chandra discusses company's track record in health care and the challenges it might face.

    • 06 Jan 2021
    • Working Paper Summaries

    Aggregate Advertising Expenditure in the US Economy: What's Up? Is It Real?

    by Alvin J. Silk and Ernst R. Berndt

    We analyze total United States advertising spending from 1960 to 2018. In nominal terms, the elasticity of annual advertising outlays with respect to gross domestic product appears to have increased substantially beginning in the late 1990s, roughly coinciding with the dramatic growth of internet-based advertising.

    • 21 Jan 2020
    • Working Paper Summaries

    The Impact of the General Data Protection Regulation on Internet Interconnection

    by Ran Zhuo, Bradley Huffaker, KC Claffy, and Shane Greenstein

    While many countries consider implementing their own versions of privacy and data protection regulations, there are concerns about whether such regulations may negatively impact the growth of the internet and reduce technology firms’ incentives in operating and innovating. Results of this study suggest limited effects of such regulations on the internet layer.

    • 18 Jul 2019
    • Lessons from the Classroom

    The Internet of Things Needs a Business Model. Here It Is

    by Michael Blanding

    Companies have struggled to find the right opportunities for selling the Internet of Things. Rajiv Lal says that’s all about to change. Open for comment; 0 Comments.

    • 04 Mar 2019
    • What Do You Think?

    What’s the Antidote to Surveillance Capitalism?

    by James Heskett

    SUMMING UP: As companies increasingly build business models around our personal data, what can be done to fight back? James Heskett's readers suggest there are no easy answers. Open for comment; 0 Comments.

    • 30 May 2018
    • Research & Ideas

    Should Retailers Match Their Own Prices Online and in Stores?

    by Dina Gerdeman

    For multichannel retailers, pricing strategy can be difficult to execute and confusing to shoppers. Research by Elie Ofek and colleagues offers alternative approaches to getting the price right. Open for comment; 0 Comments.

    • 24 May 2018
    • Research & Ideas

    Distance Still Matters in Business, Despite the Internet

    by Sean Silverthorne

    The internet makes distance less a problem for conducting business, but geography still matters in the digital age. Shane Greenstein explains why. Open for comment; 0 Comments.

    • 12 Mar 2018
    • Working Paper Summaries

    Using Online Prices for Measuring Real Consumption Across Countries

    by Alberto Cavallo, W. Erwin Diewert, Robert C. Feenstra, Robert Inklaar, and Marcel P. Timmer

    The increasing availability of big data can improve measurement of real consumption in closer to real time. This study shows that online prices may enhance data of the International Comparisons Program, dramatically improving the frequency and transparency of purchasing power parities compared with traditional data collection methods.

    • 02 Mar 2018
    • Working Paper Summaries

    Evidence of Decreasing Internet Entropy: The Lack of Redundancy in DNS Resolution by Major Websites and Services

    by Samantha Bates, John Bowers, Shane Greenstein, Jordi Weinstock, and Jonathan Zittrain

    Stabilizing the domain name resolution (DNS) infrastructure is critical to the operation of the internet. Single points of failure become more consequential as a larger proportion of the internet's biggest sites are managed by a small number of externally hosted DNS providers. Providers could encourage diversification by requiring domain owners to select a secondary DNS provider.

    • 16 Nov 2016
    • Research & Ideas

    Turning One Thousand Customers into One Million

    by Thales S. Teixeira and Michael Blanding

    In the second part of a series on growing startups, Thales S. Teixeira explains how Uber, Etsy, and Airbnb climbed from one thousand customers to one million. Open for comment; 0 Comments.

    • 19 Oct 2016
    • Book

    Three Critical Mistakes Digital Businesses Make With Content

    by Michael Blanding

    Do companies really understand the nature of today's digital transformation? Bharat Anand's book The Content Trap offers a new view of digital strategy that shifts the focus from "produce the best content" to "create the best connections." Open for comment; 0 Comments.

    • 14 Sep 2016
    • Research & Ideas

    Web Surfers Have a Schedule and Stick to It

    by Julia Hanna

    Note to web marketers: Consumers won't carve out more time to visit your site. So how do you attract them? Start by understanding their online habits, reports new research by Shane Greenstein and colleagues. Open for comment; 0 Comments.

    • 17 Aug 2016
    • Working Paper Summaries

    The Empirical Economics of Online Attention

    by Andre Boik, Shane Greenstein, and Jeffrey Prince

    This study uses extensive data on user online activity between 2008 and 2013 to examine the links between user allocation of attention and characteristics of user. Findings show remarkable stability in how households allocated their scarce attention over the five years. Results imply that suppliers are competing for a finite supply of user time while generally lacking the ability to use price discounts to attract user attention.

    • 15 Aug 2016
    • Research & Ideas

    Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

    by Thomas R. Eisenmann

    Coming off the dot-com bust, Thomas R. Eisenmann was confident enough in his internet vision that he wrote a book about what would happen next. For the most part, he was wrong. He offers lessons learned for navigating the boom-bust cycle. Open for comment; 0 Comments.

    • 04 May 2016
    • What Do You Think?

    What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

    by James Heskett

    SUMMING UP. Boaty McBoatface may have been shot down as the social-media sourced name of a research vessel, but James Heskett's readers are up to their hip-boots in opinions on the matter. Open for comment; 0 Comments.

    • 07 Mar 2016
    • Working Paper Summaries

    Net Neutrality: A Fast Lane to Understanding the Trade-offs

    by Shane Greenstein, Martin Peitz, and Tommaso Valletti

    Shane Greenstein and colleagues identify the economic dimensions involved with net neutrality and show that many questions can be informed by simple economic models of the market for internet services.

    • 20 Jan 2016
    • Research & Ideas

    Maybe Uber isn't God's Gift to Mankind

    by Carmen Nobel

    Benjamin G. Edelman discusses the potential negative effects of transportation network companies in the so-called sharing economy. Open for comment; 0 Comments.

    • 09 Dec 2015
    • Research Event

    When Hosts Attack: The Competitive Threat of Online Platforms

    by Carmen Nobel

    Online retail platforms like Amazon are great for the third-party businesses that use them—until the platform’s owner decides to start competing with them. Feng Zhu looks at the factors that turn hosts into predators. Open for comment; 0 Comments.

    • 02 Nov 2015
    • Book

    Dear Internet: You Are Extraordinary, But Not Exceptional

    by Carmen Nobel

    Professor Shane Greenstein is annoyed by “Internet exceptionalism,” the prevalent idea that the Internet defies economic logic, that there’s never been anything like it in business history, and that its impact supersedes everything. In his new book, Greenstein argues that the Internet actually follows classic patterns of economic behavior, detailing the commercial forces that guided the Internet’s path from cool invention to successful innovation. Open for comment; 0 Comments.

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