Behavior →
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
In a social media culture that encourages sharing of embarrassing information, revealing too much can benefit individuals but hurt businesses. New research papers from Leslie John and Michael Luca help explain why. Open for comment; 0 Comments.
- 14 May 2015
- Working Paper Summaries
Humblebragging: A Distinct-and Ineffective-Self-Presentation Strategy
To humblebrag is to make a boast sound like a complaint, as in the example, "It annoys me when people mistake me for a celebrity." Humblebragging is so common in social media and everyday life that one could assume it is an effective self-promotional tactic. Yet five studies show this tactic tends to backfire because it makes other people doubt the sincerity of the humblebragger. Indeed, straightforwardly bragging is the better way to go. The authors of this paper also examine the psychology underlying humblebragging as an impression management tactic and highlight the role of perceived sincerity in impression management. Closed for comment; 0 Comments.
- 16 Mar 2015
- Research & Ideas
Advice on Advice
To be effective leaders, we all need good advice, and we need to give good advice to others. Problem is, advice sharing is not as easy as it sounds, explain Joshua Margolis and the late David Garvin. Open for comment; 0 Comments.
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
SUMMING UP—"Brilliant jerks" dot every organization. But what to do about them? Jim Heskett's readers offer a range of remedies intended to capture their brilliant performance while reducing their toxic personalities. Closed for comment; 0 Comments.
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
Summing Up: Managers may have ears, but do they use them? Jim Heskett's readers offer opinions on why listening might be a lost art. Closed for comment; 0 Comments.
- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
Summing Up: Human judgment should be a part of all decisions, but play a dominant role in significantly fewer of them, according to many of Jim Heskett's readers. Is good old-fashioned intuition out of date? What do YOU think? Closed for comment; 0 Comments.
- 03 Jun 2013
- Research & Ideas
The Power of Rituals in Life, Death, and Business
Experimental research by Michael I. Norton, Francesca Gino, and colleagues proves multiple benefits of using rituals. Not only do they have the power to alleviate grief, but they also serve to enhance the experience of consuming food—even something as mundane as a carrot. Closed for comment; 0 Comments.
- 03 Apr 2013
- What Do You Think?
Will Women Leaders Influence the Way We Work?
Summing Up: Readers are split on Jim Heskett's question about whether men and women manage differently. Closed for comment; 0 Comments.
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
At a recent conference, executives underscored the importance of employee engagement, contributing to the community, and creating sustainable environment strategies. Closed for comment; 0 Comments.
- 27 Feb 2013
- Research & Ideas
Sidetracked: Why Can’t We Stick to the Plan?
In her new book, Sidetracked, behavioral scientist and professor Francesca Gino explores the unexpected forces that often keep people from following through with their plans, both professional and personal. Closed for comment; 0 Comments.
- 13 Feb 2013
- Research & Ideas
5 Weight Loss Tips From Behavioral Economists
Behavioral economists study what motivates people to buy, save, donate, and any other number of actions that build society. The following studies reveal proven methods of encouraging healthy eating and exercise. Open for comment; 0 Comments.
- 02 Jan 2013
- What Do You Think?
Should We Rethink the Promise of Teams?
Summing Up: Teams that are properly structured and managed can support innovative thinking that depends on contributions from both extroverts and introverts, according to Professor Jim Heskett's readers. Closed for comment; 0 Comments.
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
Leslie K. John and colleagues set out to discover the reason behind a common discrepancy: While many of us purport to be concerned about Internet privacy, we seem to have no worries about sharing our most intimate details on Facebook. Closed for comment; 0 Comments.
- 26 Jan 2012
- Working Paper Summaries
Behavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty
What makes even good people cross ethical boundaries? Society demands that business and professional schools address ethics, but the results have been disappointing. This paper argues that a behavioral approach to ethics is essential because it leads to understanding and explaining moral and immoral behavior in systematic ways. The authors first define business ethics and provide an admittedly biased history of the attempts of professional schools to address ethics as a subject of both teaching and research. They next briefly summarize the emergence of the field of behavioral ethics over the last two decades, and turn to recent research findings in behavioral ethics that could provide helpful directions for a social science perspective to ethics. These new findings on both intentional and unintentional unethical behavior can inform new courses on ethics as well as new research investigations. Such new directions can meet the demands of society more effectively than past attempts of professional schools. They can also produce a meaningful and significant change in the behavior of both business school students and professionals. Key concepts include: Shifting the modes of thought can lead to profound differences in how we make ethical decisions. This has implications at the individual and at the societal level. Until recently, little empirical attention was given to how people actually behave when they face ethical dilemmas and decisions or to how their behavior can be improved. A behavioral ethics approach does not teach students how they should behave when facing ethical dilemmas, nor inform them about what philosophers or ethicists would recommend. Instead it sees an opportunity in helping students and professionals better understand their own behavior in the ethics domain, and compare it to how they would ideally like to behave. Behavioral ethics identifies levers at both the individual and the institutional level to change ethically questionable behaviors when individuals are acting in unethical ways that they would not endorse with greater reflection. Prior to the 1990s, it was rare for professional schools to have a significant focus on the area of ethics (or business ethics more specifically) in the courses offered to students. Courses that were taught used philosophical approaches or suggested that morality is a rather stable personality trait that individuals develop by going through differences phases of development. Closed for comment; 0 Comments.
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
In his new book, Flying without a Net: Turn Fear of Change into Fuel for Success, HBS professor Thomas J. DeLong explores the world of "high-need-for-achievement professionals" or HNAPs—those for whom the constant, insatiable need to achieve can lead to anxiety and dysfunction. Plus: book excerpt. Key concepts include: Instead of happiness or well-being, high-need-for-achievement professionals seek "relief in the accomplishment of tasks." This creates a vicious cycle marked by a lack of a real sense of purpose. Four characteristics define an HNAP: comparing, busyness, worrying, and blaming. DeLong calls for HNAP readers to take the following steps toward recovery: stop and reflect with self-awareness, let go of the past, create a vision or specific goal with an agenda, seek support through mentors and a network, don't blink (or fall back on old behaviors), and purposefully expose themselves to vulnerability. Closed for comment; 0 Comments.
- 10 Mar 2011
- What Do You Think?
To What Degree Does the Job Make the Person?
Summing Up: Jobs shape us as much as we shape our jobs, Jim Heskett's readers suggest. Closed for comment; 0 Comments.
- 10 Feb 2011
- Working Paper Summaries
The Dark Side of Creativity: Original Thinkers Can Be More Dishonest
Anyone who has spent significant time with artists knows that creative genius often comes with a dark side. This paper offers experimental evidence, specifically with regard to the relationship between creativity and unethical behavior. Research involving four experiments with university students was conducted by Francesca Gino of Harvard Business School and Dan Ariely of the Fuqua School of Business. Key concepts include: Creative students who showed a natural aptitude for divergent thinking tended to cheat more than linear thinkers. Creativity is a better predictor of unethical behavior than intelligence. Students who were deliberately induced to think creatively were, in turn, more likely to cheat than those who weren't primed to think outside the box. Creative people are more likely to cheat in part because their creativity helps them to come up with ingenious explanations to justify their unethical behavior. Open for comment; 0 Comments.
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
Group dynamics can take a bad turn when a team feels heightened pressure from stakeholders. In this Q&A, HBS professor Heidi K. Gardner explains why performance pressure makes team members do what seems irrational: defer to high-status "generalist" experts while ignoring colleagues close to the client. Key concepts include: Despite mutual respect initially, team dynamics can take a counterproductive turn when the group feels heightened pressure from external and internal stakeholders. When teams experience performance pressure, they usually listen more to high-status "generalist" experts in the group and unintentionally ignore members who know the client organization best. As team members privilege general expertise over customer-specific expertise, they miss out on key information that would improve how they customize and adapt the work for clients—a significant aspect of maintaining ongoing client relationships. Although it is tempting to blame certain individuals when this happens, Gardner's evidence shows that these processes are the responsibility of every team member. Managers can recognize the problem and take concrete steps to avoid it. Ultimately, soliciting everyone's contribution means little unless it is incorporated into the final deliverable for clients. Closed for comment; 0 Comments.
- 06 May 2010
- Working Paper Summaries
Introductory Reading For Being a Leader and The Effective Exercise of Leadership: An Ontological Model
Effective leadership does not come from mere knowledge about what successful leaders do; or from trying to emulate the characteristics or styles of noteworthy leaders; or from trying to remember and follow the steps, tips, or techniques from books or coaching on leadership. And it certainly does not come from merely being in a leadership position or in a position of authority or having decision rights. This paper, the sixth of six pre-course reading assignments for an experimental leadership course developed by HBS professor emeritus Michael C. Jensen and coauthors, accompanies a course specifically designed to provide actionable access to being a leader and the effective exercise of leadership as one's natural self-expression. Key concepts include: One of the conditions for realizing the promise of the leadership course is that students must be open to examine, question, and then transform their worldviews (models of reality) and frames of reference (mindsets). Students create for themselves a powerful 4-part contextual framework that calls them into being as a leader. Having done this what remains is to confront one's own Ontological Perceptual and Functional constraints so as: 1) to relax their ability to restrict one's perceptions of what must be dealt with in any leadership situation, and 2) to relax their ability to restrict one's freedom of choice for action in any leadership situation. Students cannot master that which they do not create for themselves. This is especially true of anything that is at first counterintuitive. Closed for comment; 0 Comments.
Self Control and Commitment: Can Decreasing the Liquidity of a Savings Account Increase Deposits?
John Beshears and colleagues find evidence to show commitment accounts can help would-be savers with self-control problems.