Behavior →
- 13 Mar 2019
- Research & Ideas
Ignore This Advice at Your Own Peril
Refusing to act on advice from a respected colleague or mentor can backfire and damage your working relationship, a new study says. Hayley Blunden explains the career implications of seeking counsel from others. Open for comment; 0 Comments.
- 05 Feb 2019
- Working Paper Summaries
Stereotypes and Belief Updating
Increasing evidence demonstrates that stereotyped beliefs drive key economic decisions. This paper shows the significant role of self-stereotyping in predicting beliefs about one’s own ability. Stereotypes do not just affect beliefs about ability when information is scarce. In fact, stereotypes color the way information is incorporated into beliefs, perpetuating initial biases.
- 19 Dec 2018
- Sharpening Your Skills
New Year, New Habits
You are resolved to turn over a new leaf in 2019. Maybe become a better boss or crank up the productivity. What are the best ways to put these good intentions into practice? Open for comment; 0 Comments.
- 05 Dec 2018
- Working Paper Summaries
The Salary Taboo: Privacy Norms and the Diffusion of Information
Barriers to the diffusion of salary information have implications for a wide range of labor market phenomena. This study of employees of a real organization shows that individuals significantly misinterpret their peers’ salaries, partly due to pervasive preferences for concealing own salary, and a potentially strategic decision of high earners to withhold their personal information.
- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
Even with a world of information at our fingertips, consumers routinely make bad decisions on everything from investments to health coverage. Can science help? Research by Joshua Schwartzstein and Benjamin Handel. Open for comment; 0 Comments.
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
Organizations are realizing they are not doing enough to stop the inappropriate behavior that can lead to an awkward office environment, lawsuits, and reputation damage. Open for comment; 0 Comments.
- 02 Feb 2018
- Working Paper Summaries
Last Place Aversion in Queues
While no one likes standing in line for service, being last intensifies the pain of waiting, doubles the probability of switching queues, and quadruples the chances of leaving the line altogether. Many service settings could be improved if managers actively mitigated last place aversion.
- 24 Jan 2018
- Research & Ideas
How to Get People Addicted to a Good Habit
Reshmaan Hussam and colleagues used experimental interventions to determine if people could be persuaded to develop a healthy habit. Potentially at stake: the lives of more than a million children. Open for comment; 0 Comments.
- 17 Nov 2017
- Working Paper Summaries
Equity Concerns Are Narrowly Framed
This paper based on a large online study finds that individuals tend to differentiate in their concerns about fairness along specific dimensions, especially time and money, and are much more worried about fairness in one (time) than the other (money). These attitudes may help explain a seemingly wide variety of phenomena.
- 13 Oct 2017
- Working Paper Summaries
Shopping for Confirmation: How Disconfirming Feedback Shapes Social Networks
Managers who use feedback processes often assume that employees will respond to them with dutiful efforts to improve. This study finds that negative feedback instead causes employees to reshape their networks in order to shore up their professional and personal identity. This reshaping lowers performance—a result at odds with the goal of performance feedback.
- 11 Oct 2017
- Working Paper Summaries
Crime and Violence: Desensitization in Victims to Watching Criminal Events
Findings from an experiment show that victims of crimes become desensitized to violence in biological and cognitive ways. These results may help explain a troubling contradiction in Latin America: rising crime along with decreasing public concern about it. As the rate of crime victimization increases, a larger group of the population shares this increased desensitization.
- 09 Oct 2017
- Working Paper Summaries
Habit Formation and Rational Addiction: A Field Experiment in Handwashing
This study in rural West Bengal considers the role of habituation in an essential but unpopular preventive health behavior: handwashing with soap. The study finds that frontloading both financial and social incentives facilitates habituation, and agents internalize this habitual nature. Findings help guide the design of optimal incentives to increase the adoption of positive habits.
- 07 Aug 2017
- Working Paper Summaries
Governance Through Shame and Aspiration: Index Creation and Corporate Behavior in Japan
By exploiting the unique features of Japan’s JPX-Nikkei 400 index, this paper examines how membership in a stock index serves as a source of prestige that can motivate managers and influence corporate governance norms. Findings are important for understanding non-pecuniary mechanisms to induce meaningful changes in corporate behavior.
- 31 Jul 2017
- Working Paper Summaries
In Pursuit of Everyday Creativity
This paper describes the most compelling research trends around creativity and innovation. It suggests that 1) creative behavior of ordinary individuals is likely to become more important to the development of products and services, and 2) future studies should focus on such creative behavior—and related psychological states and environmental contexts—as it happens.
- 14 Jun 2017
- Working Paper Summaries
Expressive Voting and Its Cost: Evidence from Runoffs with Two or Three Candidates
This paper highlights the motivations and consequences of citizens voting for lower-ranked candidates in elections held under plurality rule. Findings show that a large fraction of voters are what the authors call expressive. Expressive voters vote for their favorite candidate even if it causes the defeat of their second-best choice.
- 24 Aug 2016
- Research & Ideas
Behavioral Economists Can Make You a Healthier Consumer and Smarter Marketer
Video What’s behind the decisions we make, especially when it comes to eating well and losing weight? Can companies motivate employees to make healthier decisions? Leslie John discusses "interventions" to help people make better decisions when it comes to their health. Open for comment; 0 Comments.
- 18 May 2016
- Research & Ideas
Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior
Francesca Gino and Maryam Kouchaki show that engaging in bad behavior causes memories of those acts to gradually become less clear—a phenomenon they call “unethical amnesia.” Open for comment; 0 Comments.
- 11 Jan 2016
- Research & Ideas
Is Group Loyalty a Force for Good or Evil?
Many organizations try to foster employee loyalty, but at a risk. Angus Hildreth, Francesca Gino, and Max Bazerman discover when group loyalty fosters ethical behavior—and when it fosters corruption. Open for comment; 0 Comments.
- 21 Dec 2015
- Working Paper Summaries
Wage Elasticities in Working and Volunteering: The Role of Reference Points in a Laboratory Study
Nonprofit organizations often rely on reference points—explicit or implicit targets and goals—to encourage more effort from volunteers. This study finds that effort does tend to cluster around reference levels, so this may be perceived as a very effective strategy. Yet reference levels can potentially backfire: in response to higher volunteer wages or productivity, volunteers may reduce their effort so as to meet the reference level.
Stuck in Commuter Hell? You Can Still Be Productive
Commuters who listen to music or browse social media might be increasing their chance of a stressful workday. Research by Francesca Gino and colleagues offers better ways to cope with a bad commute. Open for comment; 0 Comments.