- 21 Jul 2020
- Managing the Future of Work
Covid-19 Dispatch: Laura Morgan Roberts
How can businesses move from awareness to action on systemic racial discrimination? In a wide-ranging discussion, Laura Morgan Roberts, an organizational psychology expert and professor at the University of Virginia’s Darden School of Business, says it begins with frankly acknowledging the extent of the problem, fostering open discussion, and committing to meaningful change, both internally and in the wider community. As she notes, business schools have a long way to go as well.
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- 21 Jul 2020
- Cold Call Podcast
Starbucks Commits to Raising Awareness of Racial Bias
After a highly publicized act of racial discrimination by a Starbucks employee the company revised store policies and employee training practices. Francesca Gino and Katherine Coffman discuss unconscious bias in corporate culture. Open for comment; 0 Comments.
- 16 Jul 2020
- Managing the Future of Work
Covid-19 Dispatch: John Pepper
Is the triple bottom line a liability in a crisis? The question is anything but theoretical for John Pepper, who co-founded restaurant chain Boloco in 1997 while still in business school. The pandemic has brought many restaurants to the brink, but Boloco continues to work to establish a profitable model that includes paying a living wage and providing workers with opportunities for more gainful employment. CEO Pepper reflects on running an enterprise whose business plan includes social and environmental goals; navigating the public health and economic crisis; and engaging with the Black Lives Matter movement.
- 14 Jul 2020
- Managing the Future of Work
Special Episode: Tsedal Neeley and Merck CEO Ken Frazier on vaccines, racism, and leadership
Merck Chairman and CEO, Ken Frazier—one of only four Black CEOs in the Fortune 500—joins HBS Professor Tsedal Neeley. Topics include the necessity of putting science ahead of politics in the search for a cure for Covid-19 and steps corporate leaders need to take if they are to counter structural racism. He advises Black professionals on the importance of mentors and acquiring the “psychological armor to defend ourselves against the racism that’s all around us.” He also shares his personal story, including “hav[ing] only one generation between me and slavery.”
- 08 Jul 2020
- Managing the Future of Work
Beyond family leave: How help with caregiving benefits workers and employers
The pandemic underscores US workers’ need for help with caregiving obligations. HBS graduate Lindsay Jurist-Rosner founded B2B benefits company Wellthy in 2014 after realizing that her experience juggling work and the complex care needs of her mother was shared in one form or another by a large segment of the US workforce. She talks about the scope of the challenge, how employers are starting to address it, and what the payback looks like.
- 07 Jul 2020
- Climate Rising
Financial Regulation and Climate Risk Management
Explore different approaches to modeling and managing climate risk from the vantage points of industry leaders Robert Litterman, a seasoned risk management expert; Nushin Kormi, a specialist in sustainable finance; and Kevin Stiroh, a financial regulator. The discussion, moderated by Professor Ramana Nanda, focuses on the concept of transition risk—the potential consequences if climate regulations are imposed gradually or suddenly—and investment strategies to prepare for and mitigate this risk. This is one of 4 new episodes this summer based on live content from the Harvard Business School Climate Risk conference held earlier in 2020.
- 07 Jul 2020
- Climate Rising
Uncovering and Pricing Climate Risk
How do managers within the different sectors of financial services identify and value climate risk? Professor George Serafeim talks with an asset manager, an insurer, a hedge fund manager, and an investment banker about their approaches to identifying and valuing climate risk. The discussion highlights both the bridges and the gaps between ESG metrics and climate risk management. This is one of 4 new episodes this summer based on live content from the Harvard Business School Climate Risk conference held earlier in 2020.
- 07 Jul 2020
- Climate Rising
Incorporating Climate Risk in Pension Fund Investment Decisions
Hiro Mizuno, former head of the Japanese Government Pension Investment Fund (GPIF), and Professor Vikram Gandhi discuss the steps GPIF has taken to incorporate climate risk in its investment process. Mizuno highlights the need to address the entire investment universe and challenges of his approach. This is one of 4 new episodes this summer based on live content from the Harvard Business School Climate Risk conference held earlier in 2020.
- 07 Jul 2020
- Climate Rising
Leading State Street Corporation in the Era of Climate Change
State Street Chairman & CEO Ron O’Hanley describes leading one of the world’s largest financial institutions in the era of climate change. In a discussion moderated by Professor George Serafeim, he describes the roles of asset managers, shareholders, and asset owners with a focus on the concept of values vs. value in approaches to investment decisions. This is one of 4 new episodes this summer based on live content from the Harvard Business School Climate Risk conference held earlier in 2020.
- 07 Jul 2020
- Cold Call Podcast
SmileDirect Looks Beyond Direct-to-Consumer Marketing
PODCAST: Teledentistry company SmileDirectClub is butting up against the limits of direct-to-consumer marketing. Len Schlesinger discusses his recent case study with Matt Higgins. Open for comment; 0 Comments.
- 01 Jul 2020
- Managing the Future of Work
Covid-19 Dispatch: Tsedal Neeley
The wholesale shift to remote work in response to Covid-19 is a radical change and most organizations are scrambling to adapt to the complex realities. Harvard Business School professor Tsedal Neeley has spent decades studying distributed organizations. Author of the forthcoming book Remote Work Revolution, she explains that getting it right depends on clear communication, routine, work-life boundaries, common purpose, and inclusion. She also discusses the pandemic’s disproportionate toll on African Americans and other minorities, and the systemic change needed to bring more diversity to businesses, particularly the upper echelons of professional organizations.
- 24 Jun 2020
- Managing the Future of Work
Covid-19 Dispatch: Noah Smith
In a wide-ranging conversation, Bloomberg columnist Noah Smith candidly discusses how Covid-19 has exposed many of America’s systemic weaknesses, including the underfunding of social programs and infrastructure due to racism, bailouts for “zombie” companies, generational inequality, and the challenge of distributing wealth.
- 23 Jun 2020
- Cold Call Podcast
Is it Time for Big Apple Circus to Fold the Tent?
David Fubini discusses his case study about the future of Big Apple Circus. Open for comment; 0 Comments.
- 19 Jun 2020
- Managing the Future of Work
Dexai: Machine learning in the kitchen
Advances in robotics have opened the way for the ultimate in smart kitchen appliances. Draper Labs spinoff, Dexai, makes the AI brains that coordinate the actions of Alfred, a robotic arm versatile enough follow recipes and handle orders in commercial kitchens. Cofounders David Johnson and HBS graduate Anthony Tayoun discuss the future of this culinary cobot.
- 15 Jun 2020
- Managing the Future of Work
Covid-19 Dispatch: Sal Khan
Khan Academy’s polyglot and free online courses seem tailor-made for a pandemic-struck globe. Not surprisingly, the platform has seen massive increases in signups and use. The education nonprofit, founded in 2008 by HBS graduate Sal Khan, now serves over 100 million students in 190 countries. As schools contemplate reopening, it is developing tools for getting students ready for the next grade and providing a mix of in-class and online instruction. To handle the surge in demand, the donor-funded operation will need a corresponding boost in investment in search of social return.
- 11 Jun 2020
- Managing the Future of Work
Covid-19 Dispatch: Stephen Kramer
Will Covid-19 overwhelm the care industry and rob workers of an essential means of maintaining work-life balance, if not simply working? With the haphazard reopening of the economy and civic life, the demand for care center spaces and in-home services is expected to swamp the diminishing supply. Stephen Kramer, CEO of Bright Horizons and a graduate of HBS, has been at the center of the care crisis in the US and internationally. He discusses the state of care—as a universal need and as an industry.
- 09 Jun 2020
- Managing the Future of Work
Covid -19 Dispatch: Dan Springer
As Covid-19 has made remote work the norm, DocuSign and other e-signature companies have provided the digital architecture within which parties can seal agreements and process documents. This has allowed business transactions and official business to proceed while much of the economy has ground to a halt. DocuSign has seen a surge in business in healthcare, government, emergency services, small business lending, education, legal, and other sectors. CEO and HBS alumnus Dan Springer talks about the digital infrastructure for striking and managing agreements and how DocuSign has weathered the pandemic. The experience has led the company to help its employees work better from home, including subsidizing remote work setups.
- 09 Jun 2020
- Cold Call Podcast
In a Pandemic, What’s the Best Strategy for the Global Vaccine Alliance?
How should the vaccine alliance Gavi respond to the worldwide need for a cure for the COVID-19 pandemic? Tarun Khanna discusses his case study. Open for comment; 0 Comments.
- 05 Jun 2020
- Managing the Future of Work
How the next recovery can revive upward mobility
Will Covid-19 derail ongoing efforts to provide skills training and meaningful career opportunities for the low-income workers who are bearing the brunt of the crisis? Brookings’ Marcela Escobari explains the realities of low-wage employment and what businesses and local leaders can do to foster economic development that creates the steppingstone jobs that lead to better jobs.
- 03 Jun 2020
- Managing the Future of Work
Covid-19 Dispatch: John Barry
What lessons does the 1918 influenza pandemic offer as we respond to the coronavirus crisis? Historian and public health expert John Barry joins Joe Fuller to talk about the parallels and differences between these global virus outbreaks. Barry is the author of the best-seller The Great Influenza: The Story of the Deadliest Pandemic in History. Then as now, he asserts, transparency from authorities and compliance with science-based public health directives like social distancing, along with extensive testing and contact tracing, are imperative.
Covid-19 Dispatch: Laura Morgan Roberts
How can businesses move from awareness to action on systemic racial discrimination? In a wide-ranging discussion, Laura Morgan Roberts, an organizational psychology expert and professor at the University of Virginia’s Darden School of Business, says it begins with frankly acknowledging the extent of the problem, fostering open discussion, and committing to meaningful change, both internally and in the wider community. As she notes, business schools have a long way to go as well.